privacy policy
To Our Individual Clients
Your privacy is important to us, and
maintaining your trust and confidence is one of our highest
priorities. We respect your right to keep your personal
information confidential and understand your desire to avoid
unwanted solicitations. A recent law change requires us
(along with banks, brokerage houses, and other financial
institutions) to disclose our privacy policy to you - which
we are more than happy to do. We hope that by taking a few
minutes to read it, you will have a better understanding of
what we do with the information you provide us and how we
keep it private and secure.
A. Types of Information We Collect
We collect certain personal information about you - but only when that information is provided by you or is obtained by us with your authorization. We use that information to provide various financial services to you at your request. Examples of sources from which we collect information include but are not limited to:
- interviews and phone calls with you
- letters or e-mails from you
- tax return or financial planning organizers
- financial history questionnaires
B. Parties to Whom We Disclose Information
As a general rule, we do not disclose personal information about our clients or former clients to anyone. However, to the extent permitted by law and any applicable provincial code of professional conduct, certain nonpublic information about you may be disclosed in the following situations:
- To comply with a validly issued and enforceable subpoena or summons.
- In the course of a review of our company's practices under the authorization of a provincial or national licensing board or as necessary to properly respond to an inquiry or complaint from such a licensing board or organization.
- In conjunction with a prospective purchase, sale, or merger of all or part of our company, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the review.
- As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings initiated either by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.
- To provide information to affiliates of the company and nonaffiliated third parties, who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party that prohibits that party from disclosing or using the information other than for the purposes for which it was disclosed. (Examples of such disclosures include using an outside service bureau to process tax returns or engaging a records retention agency to store prior year records.)
C. Confidentiality and Security of Nonpublic Personal Information
Except as otherwise described in this notice, we restrict access to nonpublic personal information about you to employees of our company and other parties who must use that information to provide services to you. Their right to further disclose and use the information is limited by the policies of our company, applicable law, our code of professional conduct, and nondisclosure agreements where appropriate. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature destruction.
Thank you for allowing us to serve your bookkeeping needs. We value your business and are committed to protecting your privacy. We hope you view our firm as your most trusted advisor, and we will work to continue earning your trust.
Please call us if you have any questions or if we can be of further service.